Terms & Conditions

1. Agreement to Terms

By engaging PlusSquire ("we", "us", "our") for Shopify development, email marketing, or related services, or by using plussquire.com, you agree to these Terms & Conditions. If you do not agree, please do not use our services or this website.

2. Our Services

We provide Shopify theme development, migrations, speed optimization, and custom features, along with Klaviyo account setup, flow development, email/SMS campaign management, and related digital marketing services, as described on this website or in a project proposal.

3. Project Scope & Proposals

Each engagement begins with a scope of work, timeline, and price agreed upon before work starts. Any additional work outside the agreed scope will be quoted separately and requires your approval before we proceed.

4. Payments & Invoicing

Unless otherwise agreed in writing, one-time projects require a deposit before work begins, with the remaining balance due at delivery (larger projects may include a milestone payment). Retainers are billed monthly in advance. Late payments may result in a pause of ongoing work.

5. Client Responsibilities

To keep your project on schedule, you agree to provide timely access to necessary accounts (such as Shopify and Klaviyo), brand assets, content, and feedback. Delays in providing these may extend the project timeline accordingly.

6. Intellectual Property

Upon full payment, you own the final deliverables created specifically for your project (for example, your custom theme code or email templates). We retain the right to reuse general methods, non-client-specific code snippets, and know-how developed during the engagement, and we may reference completed projects in our portfolio and case studies unless you request otherwise in writing.

7. Revisions

Each project includes a reasonable number of revision rounds, as outlined in your proposal. Requests beyond the agreed revisions may be billed separately.

8. Confidentiality

We treat information you share with us about your business as confidential and will not disclose it to third parties, except as needed to deliver the services (for example, to integrated tools) or as required by law.

9. Limitation of Liability

We aim to deliver high-quality work, but we cannot guarantee specific business outcomes (such as a particular revenue increase or conversion rate) as these depend on many factors outside our control. To the maximum extent permitted by law, our liability for any claim related to our services is limited to the amount you paid us for the relevant project.

10. Termination

Either party may terminate an ongoing engagement with written notice, as specified in your proposal or retainer agreement. You will be billed for work completed up to the termination date.

11. Governing Law

These Terms are governed by the laws applicable to our place of business, without regard to conflict-of-law principles, unless otherwise agreed in a signed contract.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

13. Contact Us

Questions about these Terms? Email us at hello@plussquire.com.